Contact Us

Get in touch with our lens experts

Get Support

Email us at support@relensify.co.uk and we'll get back to you promptly.

Our team is here to help with:

  • Lens recommendations and pricing
  • Order tracking and updates
  • Prescription requirements
  • Coating and upgrade options
  • Returns and refunds
  • General questions about reglazing

Business Information

Company Name: Relensify

Lenses Supplied By: POG Lenses

Support Email: support@relensify.co.uk

Send Your Frames

When you're ready to send your frames for reglazing, post them to:

POG Lenses
Suite 3
45 Salisbury Road
Cardiff CF24 4AB
Wales, United Kingdom

Please include your prescription and order reference when posting your frames

Frequently Asked Questions

How long does reglazing take?

Most orders are completed within 7-14 working days from when we receive your frames and prescription.

What if my frames break during reglazing?

While rare, if damage occurs during our process, we'll contact you immediately to discuss replacement options.

Do you provide tracking information?

Yes! We'll email you tracking details when your completed glasses are dispatched back to you.

What prescription formats do you accept?

We accept UK optometrist prescriptions. If you have questions about your prescription, just email us a photo.

Quality Guarantee

We stand behind our work with a comprehensive quality guarantee. If you're not completely satisfied with your new lenses, contact us within 30 days and we'll make it right.

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